Medical Office Assistant

Job description

Medical Excellence. Beautiful Results.

Is customer service at the heart of what you do? Are organizational and interpersonal skills your biggest strengths? Does making others happy give you a great deal of satisfaction?

Lakeshore Vein & Aesthetics Clinic is a full-service, ‘non-surgical’ medical cosmetic center committed to unsurpassed dermatology-related patient care, leading-edge cosmetic treatments, and discreet, professional care delivered in a premier spa-like environment.

The Role

We are seeking a Medical Office Assistant (MOA) to support the team and provide top quality patient care for which this clinic is known. This is a full-time position (about 40 hours per week) located in Kelowna. No weekend work required.

The MOA is the key to first impressions at Lakeshore Vein & Aesthetics Clinic. Typical duties include greeting patients, answering phones, responding to email inquiries, scheduling patient appointments, handling initial inquiries about clinic products and treatments, electronic filing, assisting with accounting functions (billing/deposits), and scheduling with multiple providers.


Requirements

Ideal Candidate

Our ideal candidate is a team player with amazing interpersonal skills and superstar abilities to thrive in a busy clinic. The candidate understands our top priorities are stellar customer service and positive patient outcomes. Outstanding communication skills (via phone, written, and in person) are a must as are critical thinking skills. Multi-tasking at its finest!

Qualifications

  • Medical Office Assistant certification or 2+ years’ experience in an appointment-focused environment
  • Experience working within a medical/dental/physiotherapy/massage/etc. clinic where booking systems are used
  • Top notch customer service skills
  • Must be computer savvy
  • Familiarity with an Electronic Medical Records system
  • Experience with QuickBooks and Accuro are an asset!

What We Offer

We offer an environment of wonderful patients, friendly staff, fair compensation, great benefits and a beautiful clinic.

How to Apply

If this role sounds interesting to you, please apply today!

We thank all candidates for their interest in the role but only those selected for an interview will be contacted.

LoveHR is pleased to assist Lakeshore Vein & Aesthetics Clinic with hiring for this role!