Equipment Support Specialist & Trainer -Ontario

Job description

ARGEN Canada is a leading digital manufacturing and technology center, offering digital outsourcing, digital dental equipment, and materials to dental labs.

Argen Canada is seeking an Equipment Support Technician & Trainer to join their Canadian team. Working remotely to start, but eventually based from an office in the Mississauga region, this position will join a global team of skilled professionals. This role requires a bilingual individual fluent in both English and French,

This role has a dual training and customer support focus for our software (3Shape and CAD/CAM). Although every day is different, typical responsibilities will include

  • Responding to customer inquiries, logging them and providing technical support and user training to resolve their questions, and
  • Preparing and facilitating training to support installations and guide new and advancing users in effective use of the software.

Argen Canada is looking for someone who is self-motivated and works well in a collaborative team. Prior dental lab technician experience and knowledge of 3Shape and assorted CAM is preferable for this position. Prior experience in customer service or support and/or group and one on one training is valuable but not necessary for someone with the right combination of initiative, interpersonal skills, enthusiasm, flexibility, and resourcefulness.

What’s in it for you?

Argen Canada is a growing tech company in a stable industry (dentistry) with excellent management and great people. They offer competitive wages and excellent benefits and perks. Moreover, as an international company, you’d be working with, and mentored by, a diverse team with a global perspective.

Come grow with Argen Canada!

How to Apply: If you are interested in this position, please apply online now. Only those already set up and legal to work in Canada can be considered. All applicants will receive a response and interviewing will begin once a suitable candidate group has been identified. The posting will close once the position has an accepted offer, so please don’t delay.

Requirements

Bilingual in English and French

3Shape & CAD/CAM software proficiency

Technical background

Training others on software