Dispatcher

Job description




Dispatcher

With over 30 years in business, D&L has grown into the largest full service hydrovac & vacuum truck company in the BC Interior. When D&L operators pull onto a job site, their trucks are clean and in safe working order. Personal and environmental safety is a huge concern and something that D&L has always kept at its forefront.

To keep up to these standards with the growing fleet, D&L is seeking a dispatcher to coordinate with customers and ensure our trucks are dispatched when needed to keep our clients satisfied.


Our dispatcher should have 2+ years of experience in a similar role, be organized and an excellent communicator over phone, email and in person, and be comfortable with technology as we leverage software for bookings and communication with drivers. Strong attention to detail and knowledge of the area are important as well. 


D & L offers consistent, full-time work with competitive pay and benefits, including extended health, dental and RRSP.

Requirements

Working Mon-Fri 8am-4pm at the main location in Lake Country, the tasks include, but are not limited to:

  • Receiving and processing incoming requests for service including emergency and regular service,
  • Gathering relevant information including location, needs and special requirements,
  • Evaluating priority and assigning resources appropriately,
  • Dispatching and following up with personnel, vehicles, and equipment to designated locations,
  • Monitoring status and progress of tasks and updating Operations Manager, and
  • Maintaining accurate and updated records of dispatch activities.

If you want to be part of a growing organization and be a key part of their success, this could be an ideal role for you!